Support
If you need help with TidyShot, use the details below and include as much context as possible about the issue.
Contact
Email: pawkom2@gmail.com
What To Include
- Your macOS version
- Your TidyShot version
- A short description of what happened
- Steps to reproduce the issue
Common Topics
- Choosing the correct screenshot folder
- Clipboard auto-copy not behaving as expected
- OCR search results not appearing
- Rename or organisation settings
- Clearing the search index or OCR data
Privacy and Local Data
TidyShot stores its search index and optional OCR data locally on your Mac. You can clear that data from the app's Settings without deleting the underlying screenshot files.
Response Time
We aim to respond as quickly as possible, but response times may vary depending on volume.